Privacy Policy

Introduction

At Lumigo, we respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Data that we collect from or about you when you use our website, applications, and services (collectively, 'Services').

This Privacy Policy applies to all users of our services. For individuals in the European Economic Area, United Kingdom, and Switzerland, additional protections may apply under applicable laws.

Personal Data We Collect

We collect the following types of personal data:

• Account Information: Including your name, email, account credentials, and payment information
• Usage Data: Information about how you interact with our services, including search queries and preferences
• Technical Information: Including IP address, browser type, device information, and cookies
• Location Data: General location based on IP address and any precise location you choose to provide
• Communication Data: Messages and feedback you send to us

When you visit or use our Services, we automatically collect:

• Log Data: IP address, browser information, access times
• Device Information: Operating system, device identifiers
• Usage Patterns: Features used, content viewed, interactions

How We Use Your Information

We use your personal data for the following purposes:

• To provide and maintain our search services
• To improve our services and develop new features
• To personalize your experience and content
• To communicate with you about our services
• To ensure security and prevent fraud
• To comply with legal obligations

We process your data based on:

• Your consent
• Contract performance
• Legal obligations
• Legitimate business interests

Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Legal authorities when required by law
• Business partners with your consent
• In case of a business transfer or merger

Data Security

We implement appropriate technical and organizational measures to protect your information. These include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

Data Retention

We retain your data only as long as necessary for:

• Providing our services to you
• Meeting legal obligations
• Resolving disputes
• Protecting against fraud and abuse

Your Rights

You have the following rights regarding your personal data:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to our processing of your data
• Withdraw consent at any time
• Data portability
• Lodge complaints with supervisory authorities

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children under 13. Users under 18 must have parental consent.

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you use our services
• Improve our website and services
• Protect against fraud and verify identity

Updates to This Policy

We may update this policy periodically. We will notify you of any material changes through our services or by email.

Contact Us

For privacy-related questions or to exercise your rights, contact us at omniselect.ita@gmail.com

You can reach our Data Protection Officer at dpo@lumigo.ai